성공 요인 6: 경영진 대상 정기 보고

Impact Measurements - This data quantifies impact by measuring items such as communications effectiveness, developer engagement, and return on investment.

• Developer Communications Effectiveness (Enabler 3) - This will be an important metric to track and report on, especially at your program's launch. The effectiveness of your communications will help drive initial logins to your training platform and notify developers of training assigned to them.
• Training Engagement and Completion Rates - These metrics help indicate program adoption and developer engagement with the assigned training materials. This can also help show whether the developer organization is on track with compliance training to meet auditing requirements.

For organizations focused on ensuring regulatory compliance, regular reporting to leadership is considered essential by most risk & controls organizations.

• Return on Investment Measurements - ROI metrics often include measurements such as reductions in introduced vulnerabilities, increased developer productivity, and the overall mastery and accuracy of training materials. These values will likely tie back directly to your Success Criteria established in Enabler 1.

Developer Response Gauging: This data shows the user's response (or lack thereof) to your program.

• Feedback Surveys - In addition to engagement metrics, surveys are vital for understanding developer sentiment, providing key information on developer responses to assigned training, including perceived relevance, difficulty, and topics for expansion.

Program Adaptations: This data highlights where changes in curriculum or communications strategy may need to be implemented for the future state of your program.

• Adjustments in Training Topics / Materials - Depending on developer sentiment and engagement, as well as factors such as changes in regulatory needs, you may determine that future iterations of your program require adjusting the key curriculum.
• Revamped Communications Strategy - If your program has not gained the initial traction you were hoping for, this is an opportunity to rethink your communications strategy and involve leadership in delivering key messages to developers in order to incentivize their participation.