Erica Wass is our Vice President of Product Management leading our product and content teams and driving our product strategy and roadmap. Erica credits her lifelong interest in technology as driving her interest in product and its role in improving business outcomes. Before joining us, Erica was a Senior Director of Product in Zendesk’s Melbourne office. In 2018 she was honored and named a Leading Woman in Product in Australia.
She moved to Melbourne from New York City with her family in 2014. Erica is a graduate of Barnard College in New York City and holds advanced degrees in journalism and law, where she focused her studies on digital storytelling and the Internet.
